Technical support is available from our support team. Please use the contact form and a member if staff will get back to you.
In instances that you are unable to access content on our site, please contact our customer support team. To assist you with resolving this they will need to know: the device being used, title being accessed, and error being encountered.
Our content is compatible with all of the leading devices. Regardless of whether you are wanting to listen to music or audiobooks, or read books, you can enjoy our content with any Android device, iOS device, or computer.
To access the ebooks our site offers, you will need to install Adobe Digital Editions. You can download it here.
In the event of needing more technical help, please complete the contact form. Our technical team monitors these and will respond in due course.
If your book doesn't work we will need to speak to you directly. Please contact our customer support team at 1-844-401-8259 and have the following information ready: type of device, operating system, name of the title you had difficulties accessing.
To access content on our site, you will need to use the latest version of Safari, Google Chrome, Firefox, Opera or Internet Explorer 8, or greater, when used on the following operating systems, WIndows Phone, Windows, Mac OS, iOS, Android, or Linux.


We update our library on a daily basis. The title you're after may be on there tomorrow. Want to see something specific? Let us know.
Anytime, anywhere. Access on the go across multiple devices. All you need is the internet.
We add new content every 24 hours. Yep, every 24 hours. Meaning there's always new titles for you to get access to.
Cancelling your subscription is easy and hassle free. You can do this by speaking to our customer service team 1-844-401-8259 or complete the online form.
Different statuses of refund eligibility depending on your circumstances. If you experienced technical difficulties, have been the victim of fraudulent activity, or an accidental billing mistake has occured, you qualify for a refund. If you have not received the experience you expected from our website, you might be refund eligible.

For assistance or to request a refund, speak to a member of staff by calling toll-free 1-844-401-8259. For a more detailed description of our refund policy, please refer to our Terms of Service.

We make every effort to process refunds within 24 hours of receiving a request. We will send an email confirmation to the email address that we have on file. We ask that you allow 3 to 7 business days for the credit or refund to show in your account. To learn more about our refund policy, call us toll free at 1-844-401-8259.
If you have cancelled your account, and received a confirmation email but still been charged, please contact us immediately so that we can resolve this for you. After you have cancelled your account you will be able to access it for the remainder of the subscription period.
Having cancelled your account, you will then receive a confirmation message from us acknowledging this request. If you do not receive a message please contact our customer representatives to avoid future billing.